Set up the RealAI connector for your organization

The RealAI connector lets you access RealAI’s data directly in Claude or ChatGPT. If you use a personal Claude or ChatGPT account, you can add the connector yourself. For steps, see Connect RealAI to Claude and ChatGPT.

If your company manages your Claude or ChatGPT workspace, a workspace admin may need to add the RealAI connector before you can use it. This article explains how admins add the connector and make it available to members. After setup, each member connects it with their own RealAI account.

Note: Not a workspace admin? Share this article with your company’s IT team or workspace admin and ask them to add the RealAI connector. In Claude, you may also be able to select Request on the RealAI connector in the directory.

Claude (Team and Enterprise)

On Team and Enterprise plans, an Owner or Primary Owner adds the RealAI connector for the organization.

To add the RealAI connector for your organization:

1. In Claude, go to Organization settings > Connectors.
2. Select Browse connectors at the bottom of the page.
3. Select RealAI, then select Add to your team.

Once the connector is added, members can connect it with their own RealAI account. For member steps, see Connect RealAI to Claude and ChatGPT.

ChatGPT (Business, Enterprise, and Edu)

In ChatGPT, the RealAI connector is available as a plugin. Depending on your workspace settings, members may not be able to install it until an admin makes it available.

To make the RealAI connector available to members:

1. Open the ChatGPT Admin console, select your workspace, and select Plugins.
2. Find and select RealAI.
3. Choose an installation policy:
   • Available: Members can install the RealAI connector when they need it.
   • Installed: The RealAI connector is installed automatically for members.
4. Confirm that the RealAI app is enabled and that members have access to it.

In Enterprise and Edu workspaces, you can also set access by custom role. Business workspaces use one setting for the whole workspace.

Once the connector is available, members can install it and connect their own RealAI account. For member steps, see Connect RealAI to Claude and ChatGPT.

If members see Disabled by admin, check the RealAI connector’s availability, installation policy, and app access. In Enterprise and Edu workspaces, also check the settings for each role assigned to the member.